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RETURN POLICY

Yucca Dune is committed to your satisfaction.
That is an easy committment since we carefully select the products we carry which makes us confident that they will serve you well. Prior to returning any item, please call 402-376-3330 to discuss your issue with one of our product specialists. Many times, some technical support corrects your issue and averts a return completely. If we cannot correct the problem, a return authorization (RA) number will be issued. Items may be returned for refund, store credit, or exchange according to the terms described below.
  • In order to receive a refund for a non-defective item that you return, the item:
    • must be received by Yucca Dune within 30 days of the purchase date;
    • must be accompanied by receipt , original packaging, and an RA number;
    • must be undamaged and in like-new condition;
    • cannot have been a special order item
    • must have pre-paid shipping charges (no COD's will be accepted).
    • If these criteria are met, a credit will be issued to your credit card for the amount of the purchase only. Shipping charges will not be refunded in this circumstance.
  • In order to receive a refund or exchange for a defective item that you return, the item:
    • must be received by Yucca Dune within 12 months of the purchase date;
    • must be accompanied by receipt , original packaging a description of the defect, and an RA number;;
    • a copy of the manufacturer warranty;
    • must be undamaged and in like-new condition;
    • must have pre-paid shipping charges (no COD's will be accepted).
    • If these criteria are met, either a credit will be issued to your credit card for the amount of the purchase and shipping charges, or you will be shipped a replacement unit, whichever you prefer.
    • Please direct product and warranty concerns directly to the manufacturer when more than 12 months have passed since the purchase date.
Mail Returns to:Yucca Dune, Inc
148 E. 1st St.
Valentine, NE 69201
Attn: RA#______

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